150% toner level reported

i currently am still having this issue with our Ricoh MP C4000

however it was showing -3% and past few months its changed to Unknown 0B ?

Is this still extant?

I can see the same behavior on a MPC4000
As far as I can see the toner levels are the following:

iso.3.6.1.4.1.367.3.2.1.2.24.1.1.5.1 = INTEGER: 60 (black)
iso.3.6.1.4.1.367.3.2.1.2.24.1.1.5.2 = INTEGER: 70 (cyan)
iso.3.6.1.4.1.367.3.2.1.2.24.1.1.5.3 = INTEGER: 40 (magenta)
iso.3.6.1.4.1.367.3.2.1.2.24.1.1.5.4 = INTEGER: 90 (yellow)

Hope this helps

after running its nightly discovery our Observium now updated all the toner levels to Unknown ?

have you managed to have a look at the RicohPrivate MIB I have - http://anywhere.support/ricohmib

Than this is normal. This is main problem why previously reported fake 150% level.

This toners report level/capacity as '-2' or '-3'.
In r6196 small change: now they shows as Unknown, but in DB and RRD stored as negative number.

Simon, debug for discovery/poller very helpful:

./discovery.php -d -m toner -h your_printer

./poller.php -d -m toner -h your_printer

that fix hasnt worked sadly
its now showing no toners and very weird text blobs?

also I have found some interesting Ricoh Public and Private MIBs if anyone wants a look at them - http://anywhere.support/ricohmib

and from what ive read in them its 1.3.6.1.4.1.367.3.2.1.2.24.1.* you need to be looking at for the Ricohs

Quick fix added in r6194.

is the any update on this issue at all?
our 3 ricoh printers are still showing 150%
Ricoh MP C4000, C5000, C2550

Thanks for that analysis! I had put off looking into this as I was pretty sure the code was doing as it was supposed to. However, I guess we need to look at negative values and then just... not report a toner level.

I actually have a copier here that also is reporting 150% now, I'll check if that is also this case.