Major Description
Hi Team,
We recently installed and added our devices to our observium environment.
However we noticed that the poll aren't pulling automatically, we see a message poll were last pull 18 hours ago. We did a manual poll initially, approximately 18 hours ago.
We are also running into an issue setting up email alerts.
May we get some assistances for both issues?
Thank you.
Attachments
Activity
| Resolution | New: Done [ 10000 ] | |
| Status | Original: Pending Response [ 10000 ] | New: Resolved [ 5 ] |
Probably you missed install step with configure crontab entries.
Look into installation docs:
https://docs.observium.org/install_debian/#perform-initial-discovery-and-poll
# Run a complete discovery of all devices once every 6 hours
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33 */6 * * * root /opt/observium/observium-wrapper discovery >> /dev/null 2>&1
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# Run automated discovery of newly added devices every 5 minutes
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*/5 * * * * root /opt/observium/observium-wrapper discovery --host new >> /dev/null 2>&1
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# Run multithreaded poller wrapper every 5 minutes
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*/5 * * * * root /opt/observium/observium-wrapper poller >> /dev/null 2>&1
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# Run housekeeping script daily for syslog, eventlog and alert log
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13 5 * * * root /opt/observium/housekeeping.php -ysel >> /dev/null 2>&1
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# Run housekeeping script daily for rrds, ports, orphaned entries in the database and performance data
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47 4 * * * root /opt/observium/housekeeping.php -yrptb >> /dev/null 2>&1
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Anyway, general questions better to ask in our Discord channel
If you have Enterprise subscription write to our team over there (@landy or @adama) with subscription login. We will help you with higher priority.
| Component/s | New: Default [ 10900 ] |
| Assignee | Original: Adam Armstrong [ adama ] | New: Mike Stupalov [ landy ] |
| Status | Original: Open [ 1 ] | New: Pending Response [ 10000 ] |
General questions and device support can be discussed in our Discord channel, click here to join.
Please make and attach additional information about the device:
- full snmp dump from device:
snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalksnmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalkIf device not support SNMP version 2c, replace -v2c with -v1.
- If you have problems with discovery or poller processes, please do and attach these debugs:
./discovery.php -d -h <device>./poller.php -d -h <device>
- additionally attach device and/or vendor specific MIB files
This comment is added automatically.
Thanks Mike. That was what i was missing. Thank you!!