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  1. Observium
  2. OBS-5003

LLDP neighbor information not available via SNMP in Observium

Details

    • Bug
    • Resolution: Not A Bug
    • Major
    • None
    • Professional Edition
    • Discovery
    • None
    • Debian 12 (bookworm)
      Observium 25.2.13882
      NET-SNMP 5.9.3

    Description

      For Huawei switches S6700 series the lldp neighbors cannot be seen in Observium.

      The iso MIBs are enabled on the switch, see https://support.huawei.com/enterprise/en/doc/EDOC1000178174/b81cd830/why-the-lldp-neighbor-information-cannot-be-obtained-through-snmp-or-the-operations-performed-on-lldp-mib-objects-do-not-take-effect

      If I use snmpwalk on the Observium Host I can get the information:
      observium# snmpwalk -v2c -c public device_VN .1.0.8802.1.1.2.1.4.1.1.9
      iso.0.8802.1.1.2.1.4.1.1.9.0.1.1 = STRING: “device_SN"
      iso.0.8802.1.1.2.1.4.1.1.9.0.2.1 = STRING: “device_SN"
      iso.0.8802.1.1.2.1.4.1.1.9.0.50.1 = STRING: “device_VR"
      iso.0.8802.1.1.2.1.4.1.1.9.0.52.1 = STRING: “device_EF”

      <device_VN>display version                  
      Huawei Versatile Routing Platform Software          
      VRP (R) software, Version 5.170 (S6730 V200R024C00SPC500)

      Attached is the output (redacted) of

      ./discovery.php -h device_VN -m neighbors -d
      ./discovery.php -h device_VN -m mibs -d

      Attachments

        Activity

          [OBS-5003] LLDP neighbor information not available via SNMP in Observium
          landy Mike Stupalov added a comment -

          The issue was resolved by device settings.

          "wait day" - because neighbours updates in discovery by cron, in mostly install 1-2 times per day.

          landy Mike Stupalov added a comment - The issue was resolved by device settings. "wait day" - because neighbours updates in discovery by cron, in mostly install 1-2 times per day.
          amat Ramon Amat added a comment -

          It takes some patience to appear in Observium after enabling the iso-view which exports the LLDP neighbors via SNMP.

          After some time (wait at least a day) the LLDP neighbors are in Observium.

          amat Ramon Amat added a comment - It takes some patience to appear in Observium after enabling the iso-view which exports the LLDP neighbors via SNMP. After some time (wait at least a day) the LLDP neighbors are in Observium.

          Your discovery output contains nothing related with neighbours.

          Please make debug as Bot requested

          ./discovery.php -d -h device_VN
          

          And more important, make snmdump from device:
          https://docs.observium.org/developing/add_device/#snmp-dump

          If you do not want keep this files in issue attachments, contact with me in our discord channel (link on Bot comment), login @landy
          Or send this files to mail mike@observium.org

          landy Mike Stupalov added a comment - Your discovery output contains nothing related with neighbours. Please make debug as Bot requested ./discovery.php -d -h device_VN And more important, make snmdump from device: https://docs.observium.org/developing/add_device/#snmp-dump If you do not want keep this files in issue attachments, contact with me in our discord channel (link on Bot comment), login @landy Or send this files to mail mike@observium.org

          General questions and device support can be discussed in our Discord channel, click here to join.


          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            amat Ramon Amat
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            Dates

              Created:
              Updated:
              Resolved: