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  1. Observium
  2. OBS-4984

192 PB of data in one day on multiple customers

Details

    Description

      There is an issue in Observium where some customers have 192+ PetaBytes of data usage tracked on their bill. This data occurs in one day (different per customer) and returns back to normal the next day.

      What would be causing these spikes in data usage?

      Attachments

        Activity

          [OBS-4984] 192 PB of data in one day on multiple customers
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: Pending Response [ 10000 ]
          adama Adam Armstrong made changes -
          Comment [ _*General questions and device support can be discussed in [our Discord channel, click here to join|https://discord.gg/GjpNXKWm8W].*_
          ----

          Please make and attach additional information about the device:
           * full snmp dump from device:
          {noformat}
          snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
          snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk
          {noformat}
            _If device not support SNMP version 2c, replace -v2c with -v1._

           * If you have problems with discovery or poller processes, please do and attach these debugs:
          {noformat}
          ./discovery.php -d -h <device>
          ./poller.php -d -h <device>
          {noformat}
           
          * additionally attach device and/or vendor specific MIB files

          ----
          {color:#505F79}_This comment is added automatically._{color} ]
          landy Mike Stupalov made changes -
          Assignee Original: Mike Stupalov [ landy ] New: Adam Armstrong [ adama ]
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          bot Observium Bot made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]
          jmajor John Major created issue -

          People

            adama Adam Armstrong
            jmajor John Major
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            Dates

              Created:
              Updated: