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  1. Observium
  2. OBS-4898

CyberPower PDU Firmware > 1.3 SNMP broken

Details

    • Add New Device / OS
    • Resolution: Incomplete
    • Minor
    • None
    • Professional Edition
    • Discovery
    • None

    Description

       

      CPS Power Distributed Unit

      sysDescr     CPS Power Distributed Unit
      sysObjectID .1.3.6.1.4.1.3808.1.1.6   

      Firmware 1.3.2 

      https://www.cyberpowersystems.com/products/software/firmware/

      I suspect they just broke SNMP the poller and discovery takes over a minute to run. 

      Attachments

        Activity

          [OBS-4898] CyberPower PDU Firmware > 1.3 SNMP broken
          landy Mike Stupalov made changes -
          Resolution New: Incomplete [ 4 ]
          Status Original: Pending Response [ 10000 ] New: Resolved [ 5 ]

          I did not understand what required from us.
          We not have each hardware for testing.

          For improve/fixing hardware issue you need make and attach (as minimum) snmpdump from device:
          https://docs.observium.org/developing/add_device/#snmp-dump

          landy Mike Stupalov added a comment - I did not understand what required from us. We not have each hardware for testing. For improve/fixing hardware issue you need make and attach (as minimum) snmpdump from device: https://docs.observium.org/developing/add_device/#snmp-dump

          Anyway, if you want any response about trouble. Make and attach poller and discovery debugs as Bot written.

          landy Mike Stupalov added a comment - Anyway, if you want any response about trouble. Make and attach poller and discovery debugs as Bot written.
          landy Mike Stupalov made changes -
          Attachment Original: CyberPower_MIB_v2.11.MIB.zip [ 21442 ]

          If they broke own firmware, you should write to vendor support. Not to us..

          landy Mike Stupalov added a comment - If they broke own firmware, you should write to vendor support. Not to us..
          bot Observium Bot made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]
          jjozwik Joseph Jozwik created issue -

          General questions and device support can be discussed in our Discord channel, click here to join.


          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            jjozwik Joseph Jozwik
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            Dates

              Created:
              Updated:
              Resolved: