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  1. Observium
  2. OBS-4793

White space at the same time only with 1 port

Details

    • Help
    • Resolution: Incomplete
    • Major
    • None
    • None
    • Ports

    Description

      Hello! Could you help me, please, to solve a problem with white space. It happens every day at the same time.

       What may wrong with it?

      Attachments

        Activity

          [OBS-4793] White space at the same time only with 1 port
          landy Mike Stupalov made changes -
          Resolution New: Incomplete [ 4 ]
          Status Original: Pending Response [ 10000 ] New: Closed [ 6 ]
          adama Adam Armstrong made changes -
          Affects Version/s Original: CE-19.8 [ 10402 ]
          adama Adam Armstrong added a comment -

          If you get gaps in data at the same time every day, it's likely the discovery process causing a spike in SNMP queries and either your end devices are not fast enough, causing gaps, or there's an intervening firewall in the traffic path that is throttling SNMP traffic.

          If it's limited to a single time of the day, it's usually quite easy to track down. Check start times of CRON jobs.

          adama Adam Armstrong added a comment - If you get gaps in data at the same time every day, it's likely the discovery process causing a spike in SNMP queries and either your end devices are not fast enough, causing gaps, or there's an intervening firewall in the traffic path that is throttling SNMP traffic. If it's limited to a single time of the day, it's usually quite easy to track down. Check start times of CRON jobs.
          adama Adam Armstrong made changes -
          Comment [ _*General questions and device support can be discussed in [our Discord channel, click here to join|https://discord.gg/GjpNXKWm8W].*_
          ----

          Please make and attach additional information about the device:
           * full snmp dump from device:
          {noformat}
          snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
          snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk
          {noformat}
            _If device not support SNMP version 2c, replace -v2c with -v1._

           * If you have problems with discovery or poller processes, please do and attach these debugs:
          {noformat}
          ./discovery.php -d -h <device>
          ./poller.php -d -h <device>
          {noformat}
           
          * additionally attach device and/or vendor specific MIB files

          ----
          {color:#505F79}_This comment is added automatically._{color} ]
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: Pending Response [ 10000 ]
          landy Mike Stupalov added a comment -

          not know what the problem, need screenshot.
          try show it in our discord channel (link in Bot message).

          landy Mike Stupalov added a comment - not know what the problem, need screenshot. try show it in our discord channel (link in Bot message).
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          Ismailov George added a comment -

          Cannot upload screenshot because of unexpected error

          Ismailov George added a comment - Cannot upload screenshot because of unexpected error
          bot Observium Bot made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]
          Ismailov George created issue -

          People

            landy Mike Stupalov
            Ismailov George
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            Dates

              Created:
              Updated:
              Resolved: