Details

    • Improvement
    • Resolution: Unresolved
    • Minor
    • None
    • None
    • Discovery
    • None

    Description

      Software 8.10 was release, with fixes in the OS to match the MIB files, and also has fixes in the MIB files. Here are the new MIB files. This is specifically for the Alpha FXM HP controllers, which are separate from the Alpha FXM controllers. Here's a link to the changelog. 

      https://tools.alpha.ca/downloads/readme/0350091-001_AM_APP_CORDEXHP_README_FOR_UPGRADE_V8.10.pdf

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            [OBS-4714] Alpha FXM HP MIB Update

            We can't add support for any os by just MIB files.
            Need ro snmp access to test device or snmpdump (as requested).
            No other options.

            landy Mike Stupalov added a comment - We can't add support for any os by just MIB files. Need ro snmp access to test device or snmpdump (as requested). No other options.

            Yep, pretty much.... 

            HamSolo Elijah Zeida added a comment - Yep, pretty much.... 

            Hrm, I not understand.
            You can add device to observium (definitely by snmp), but can't do any snmpwalk directly from cli?

            landy Mike Stupalov added a comment - Hrm, I not understand. You can add device to observium (definitely by snmp), but can't do any snmpwalk directly from cli?

            I have talked to Alpha and they're looking into it. What's odd is we're still getting SNMP responses, and triggers from the device, it's just the snmp walk isn't working. 

            HamSolo Elijah Zeida added a comment - I have talked to Alpha and they're looking into it. What's odd is we're still getting SNMP responses, and triggers from the device, it's just the snmp walk isn't working. 

            without snmp walks it makes no sense to support the device in observium

            landy Mike Stupalov added a comment - without snmp walks it makes no sense to support the device in observium

            There appears to be a software bug that is preventing me from doing an SNMP walk... I'll see if I can get that resolved. 

            HamSolo Elijah Zeida added a comment - There appears to be a software bug that is preventing me from doing an SNMP walk... I'll see if I can get that resolved. 

            General questions and device support can be discussed in our Discord channel, click here to join.


            Please make and attach additional information about the device:

            • full snmp dump from device:

              snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
              snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

              If device not support SNMP version 2c, replace -v2c with -v1.

            • If you have problems with discovery or poller processes, please do and attach these debugs:

              ./discovery.php -d -h <device>
              ./poller.php -d -h <device>

            • additionally attach device and/or vendor specific MIB files

            This comment is added automatically.

            bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

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              landy Mike Stupalov
              HamSolo Elijah Zeida
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                Updated: