Uploaded image for project: 'Observium'
  1. Observium
  2. OBS-4585

Inveo Hero

Details

    • Improvement
    • Resolution: Fixed
    • Minor
    • None
    • None
    • Default
    • None

    Description

      Hello,

      After a long battle with the manufacturer, SysObjectID has finally been improved. Please update the existing data and add la sensor graphs if possible. 

      Attachments

        Issue Links

          duplicates

          Add New Device / OS - User wants to add support for currently unsupported device or OS. OBS-4413 New devices - Inveo

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Resolved

          Activity

            [OBS-4585] Inveo Hero
            landy Mike Stupalov added a comment -

            Yah, device have troubles with snmp error:

            Error: OID not increasing: sensorType.1
            		 
             >= sensorType.1

            Added option for os definition in r12947.
            Should be fixed..

            Update observium and rediscovery device.

            landy Mike Stupalov added a comment - Yah, device have troubles with snmp error: Error: OID not increasing: sensorType.1 >= sensorType.1 Added option for os definition in r12947. Should be fixed.. Update observium and rediscovery device.
            helpdeskclip Helpdesk added a comment -

            I added debug in file. 

            helpdeskclip Helpdesk added a comment - I added debug in file. 
            landy Mike Stupalov added a comment -

            make discovery debug for device:

            ./discovery.php -d -h <device>

            landy Mike Stupalov added a comment - make discovery debug for device: ./discovery.php -d -h <device>
            helpdeskclip Helpdesk added a comment -

            I added a hero to my observium installation and it is recognised but it wont pick up temperature and humidity (channel 1 & 2) and doing a graph of it.

            helpdeskclip Helpdesk added a comment - I added a hero to my observium installation and it is recognised but it wont pick up temperature and humidity (channel 1 & 2) and doing a graph of it.
            landy Mike Stupalov added a comment -

            Ok, now dump is ok.
            But as I see it's already should work (detect os and sensors).

            I just improved detect device serial in r12944.

            landy Mike Stupalov added a comment - Ok, now dump is ok. But as I see it's already should work (detect os and sensors). I just improved detect device serial in r12944.
            helpdeskclip Helpdesk added a comment -

            Yeah, sorry. I attached new file. 

            helpdeskclip Helpdesk added a comment - Yeah, sorry. I attached new file. 
            landy Mike Stupalov added a comment -

            It seems you attached snmpdump only for second command (with enterprise oids).
            Make new one with single command:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk

            landy Mike Stupalov added a comment - It seems you attached snmpdump only for second command (with enterprise oids). Make new one with single command: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
            bot Observium Bot added a comment -

            General questions and device support can be discussed in our Discord channel, click here to join.

            Please make and attach additional information about the device:

            • full snmp dump from device: 

              snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
              		 
              snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

              If device not support SNMP version 2c, replace -v2c with -v1.

            • If you have problems with discovery or poller processes, please do and attach these debugs: 

              ./discovery.php -d -h <device>
              		 
              ./poller.php -d -h <device>

            • additionally attach device and/or vendor specific MIB files

            This comment is added automatically.

            bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

            People

              landy Mike Stupalov
              helpdeskclip Helpdesk
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: