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  1. Observium
  2. OBS-4489

Cisco N9K-C9396PX with N2K-C2232PP-10GE missing fex interface data

Details

    • Bug
    • Resolution: Not A Bug
    • Minor
    • None
    • None
    • Ports
    • None

    Description

      N2K-C2232PP-10GE seem to be not displaying interface graphics anymore.

      I am unsure of which version this issue has started.

      Attachments

        Activity

          [OBS-4489] Cisco N9K-C9396PX with N2K-C2232PP-10GE missing fex interface data

          Than this is only device/firmware issue. Try update firmware

          landy Mike Stupalov added a comment - Than this is only device/firmware issue. Try update firmware

          thank you, for helping, setting max rep to 0 didn't help.

          kaupo@wavecom.ee Kaupo Ehtnurm added a comment - thank you, for helping, setting max rep to 0 didn't help.

          Note, disable max max rep for device can significant increase polling time of device.

          landy Mike Stupalov added a comment - Note, disable max max rep for device can significant increase polling time of device.

          Seems your device have troubles with SNMP max rep values. It's also firmware issue.

          You can try reduce snmp max value (to 10 or 20) or complete disable for device (set 0).
          In device edit snmp tab set the appropriate value, wait for 10 minus (for 2 poller rounds) and check if graphs return.

          Also check if you use latest firmware for your platform, probably issue already fixed.
          Latest for your platform is 9.3(11), but you use 9.3(9).

          landy Mike Stupalov added a comment - Seems your device have troubles with SNMP max rep values. It's also firmware issue. You can try reduce snmp max value (to 10 or 20) or complete disable for device (set 0). In device edit snmp tab set the appropriate value, wait for 10 minus (for 2 poller rounds) and check if graphs return. Also check if you use latest firmware for your platform, probably issue already fixed. Latest for your platform is 9.3(11), but you use 9.3(9).

          Yes, but the device doesn't return this data when this query is run: 

          /usr/bin/snmpbulkwalk -Cr'50' -t '120' -r '5' -v3 -l 'authPriv' -n '' -x *** -X *** -a *** -A *** -u *** -Pud -OQUs -m IF-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'nexus1.wavecom.ee':'161' ifXEntry

          adama Adam Armstrong added a comment - Yes, but the device doesn't return this data when this query is run:  /usr/bin/snmpbulkwalk -Cr'50' -t '120' -r '5' -v3 -l 'authPriv' -n '' -x *** -X *** -a *** -A *** -u *** -Pud -OQUs -m IF-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'nexus1.wavecom.ee':'161' ifXEntry

          I've also added a screenshot showing that querying directly I get a result.

          kaupo@wavecom.ee Kaupo Ehtnurm added a comment - I've also added a screenshot showing that querying directly I get a result.
          kaupo@wavecom.ee Kaupo Ehtnurm made changes -
          Attachment New: Screenshot 2023-05-02 122306.png [ 20670 ]

          Hello

          Using mib browser to query this interface, I seem to get responses to the OIDs that are missing in poller.output for 530841856 interface.
          Please see the attached screenshot

          kaupo@wavecom.ee Kaupo Ehtnurm added a comment - Hello Using mib browser to query this interface, I seem to get responses to the OIDs that are missing in poller.output for 530841856 interface. Please see the attached screenshot
          kaupo@wavecom.ee Kaupo Ehtnurm made changes -
          Attachment New: Screenshot 2023-05-02 121319.png [ 20669 ]
          adama Adam Armstrong made changes -
          Assignee Original: Mike Stupalov [ landy ] New: Adam Armstrong [ adama ]

          People

            adama Adam Armstrong
            kaupo@wavecom.ee Kaupo Ehtnurm
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            Dates

              Created:
              Updated:
              Resolved: