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  1. Observium
  2. OBS-4403

Observium Hangs at Authentication when using LDAP

Details

    • Paid Support
    • Resolution: Unresolved
    • Major
    • None
    • Professional Edition
    • Authentication
    • None

    Description

      We have Observium configured to use LDAP authentication against our Active Directory instance.  This has been working properly for over a year. 

       

      Beginning this week, the web interface hangs at authentication when LDAP is enabled.  I can revert it to local (mysql) authentication, and it works properly.  However, I can also successfully run an ldapsearch using the same parameters from config.php.  There have been no recent configuration changes on either Observium, or the LDAP server.  

       

      With debugging enabled, I get this message:  

       

      Error binding to LDAP server: ldaps.openfiberky.com: Can't contact LDAP server

       

      Can you assist with further troubleshooting?

       

       

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            landy Mike Stupalov
            cvanbogaert Carl Van Bogaert
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              Created:
              Updated: