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  1. Observium
  2. OBS-4240

Purchase Pro. version fails with "Captcha Failed"...

Details

    • Help
    • Resolution: Fixed
    • Critical
    • None
    • None
    • Billing
    • None
    • Chrome, MacOS

    Description

      I would like to upgrade my installation to the Pro. version, I click on the Purchase option, and I opt to create a new account... yet no matter what I do I always end up with "Captcha Failed"...

      Not sure what I am doing wrong? 

      I'm on Chrome (MacOS).  I have tried with differen username and email to this Jira account...

      Attachments

        Activity

          [OBS-4240] Purchase Pro. version fails with "Captcha Failed"...
          Beardmann Heino Walther added a comment -

          Thanks, managed to create a client account and a purchase...

           

          Beardmann Heino Walther added a comment - Thanks, managed to create a client account and a purchase...  
          adama Adam Armstrong made changes -
          Resolution New: Fixed [ 1 ]
          Status Original: Pending Response [ 10000 ] New: Resolved [ 5 ]
          adama Adam Armstrong added a comment -

          I've disabled the captcha. The library is probably old or something.

          You should be able to register now!

          adama Adam Armstrong added a comment - I've disabled the captcha. The library is probably old or something. You should be able to register now!
          adama Adam Armstrong added a comment -

          Hmm. It does indeed seem like the captcha system has broken somehow. It's a Google-controlled thing, perhaps they changed how it works. I'll have to look!

          adama Adam Armstrong added a comment - Hmm. It does indeed seem like the captcha system has broken somehow. It's a Google-controlled thing, perhaps they changed how it works. I'll have to look!
          adama Adam Armstrong made changes -
          Comment [ _*General questions and device support can be discussed in [our Discord channel, click here to join|https://discord.gg/GjpNXKWm8W].*_
          ----

          Please make and attach additional information about the device:
           * full snmp dump from device:
          {noformat}
          snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
          snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk
          {noformat}
            _If device not support SNMP version 2c, replace -v2c with -v1._

           * If you have problems with discovery or poller processes, please do and attach these debugs:
          {noformat}
          ./discovery.php -d -h <device>
          ./poller.php -d -h <device>
          {noformat}
           
          * additionally attach device and/or vendor specific MIB files

          ----
          {color:#505F79}_This comment is added automatically._{color} ]
          bot Observium Bot made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]
          Beardmann Heino Walther created issue -

          People

            adama Adam Armstrong
            Beardmann Heino Walther
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            Dates

              Created:
              Updated:
              Resolved: