Details

    • Help
    • Resolution: Not A Bug
    • Major
    • None
    • Professional Edition
    • Alerting
    • Ubuntu

    Description

      I have defined a JSON Contact with 2 Associated Syslog Rules.  This worked for quite awhile then started sending [] as the payload.  I successfully tested Contact using test_alert.php and see a full JSON payload.  Not sure how to debug from here.  Note, I did have an Alert checker also defined but removed it, so only the Syslog rules remain. I have recreated the Contact to no avail.  I also tested my Syslog rules successfully with an Email contact. 

      Attachments

        Activity

          [OBS-4178] JSON Contact sending [] as payload.

          Syslog Messages:

          ONU[8:3:UBNTf91a0220] State: Operation->Deactivated

          ONU[8:3:UBNTf91a0220] State: Activated->Setup

          Syslog Rules:

          /^ONU.+ Operation->Deactivated/

          /^ONU.+ Activated-\>Setup/

          JSON Payload: []

           

          Rule works with an Email Contact.

           

           

           

          clearnetworx Clearnetworx added a comment - Syslog Messages: ONU [8:3:UBNTf91a0220] State: Operation->Deactivated ONU [8:3:UBNTf91a0220] State: Activated->Setup Syslog Rules: /^ONU.+ Operation->Deactivated/ /^ONU.+ Activated-\>Setup/ JSON Payload: []   Rule works with an Email Contact.      
          clearnetworx Clearnetworx added a comment - - edited

          clearnetworx Clearnetworx added a comment - - edited

          Please show Syslog rules and JSON payload.

          landy Mike Stupalov added a comment - Please show Syslog rules and JSON payload.

          Multiple other people successfully joined the discord yesterday. You might want to show a screenshot, because "get denied" isn't really very descriptive.

          adama Adam Armstrong added a comment - Multiple other people successfully joined the discord yesterday. You might want to show a screenshot, because "get denied" isn't really very descriptive.

          I click the link, click Accept and get denied.

          clearnetworx Clearnetworx added a comment - I click the link, click Accept and get denied.
          adama Adam Armstrong added a comment - https://discord.gg/GjpNXKWm8W  

          Unable to accept Invite on Discord link.

          clearnetworx Clearnetworx added a comment - Unable to accept Invite on Discord link.

          General questions and device support can be discussed in our Discord channel, click here to join.


          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            adama Adam Armstrong
            clearnetworx Clearnetworx
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            Dates

              Created:
              Updated:
              Resolved: