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  1. Observium
  2. OBS-4141

Cisco WLC 9800 software version not detected

Details

    • Bug
    • Resolution: Fixed
    • Trivial
    • None
    • Professional Edition
    • Discovery
    • None

    Description

      Cisco 9800 WLC IOS version is not detected. Example:

      Cisco IOS Software [Amsterdam], C9800 Software (C9800_IOSXE-K9), Version 17.3.5a, RELEASE SOFTWARE (fc2) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2022 by Cisco Systems, Inc. Compiled Mon 28-Feb-22 19:09 by mcpre

      Please note the -K9 suffix to "_IOSXE" which does not match the regex at includes/polling/os/cisco.inc.php line 45. Should be trivial to fix I guess?

      Attachments

        Activity

          [OBS-4141] Cisco WLC 9800 software version not detected
          landy Mike Stupalov made changes -
          Resolution New: Fixed [ 1 ]
          Status Original: In Progress [ 3 ] New: Resolved [ 5 ]
          landy Mike Stupalov added a comment -

          Thanks, fixed in r12141.

          landy Mike Stupalov added a comment - Thanks, fixed in r12141.
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: In Progress [ 3 ]
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          O Helge Oldach made changes -
          Attachment New: k9patch.diff [ 19875 ]
          bot Observium Bot made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]
          O Helge Oldach created issue -
          bot Observium Bot added a comment -

          General questions and device support can be discussed in our Discord channel, click here to join.

          Please make and attach additional information about the device:

          • full snmp dump from device: 

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            		 
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs: 

            ./discovery.php -d -h <device>
            		 
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            O Helge Oldach
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            Dates

              Created:
              Updated:
              Resolved: