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  1. Observium
  2. OBS-4129

Delta UPS RT Series not identified as UPS

Details

    • Add New Device / OS
    • Resolution: Fixed
    • Major
    • None
    • Professional Edition
    • Discovery

    Description

      Hello

      My Delta UPS RT is not identified as UPS. 

      The device is identified as Generic with one ethernet port, but nothing else. 

       

      snmpwalk logs enclosed

       

      BR

      /t

      Attachments

        1. discovery.log
          80 kB
        2. poller.log
          92 kB

        Activity

          [OBS-4129] Delta UPS RT Series not identified as UPS
          bot Observium Bot made changes -
          Status Original: Resolved [ 5 ] New: Closed [ 6 ]
          Prybil Tomas added a comment -

          That did the trick.

          Thank You!

           

          BR

          /t

          Prybil Tomas added a comment - That did the trick. Thank You!   BR /t
          landy Mike Stupalov added a comment -

          You have not updated to latest, because you use stable branch.

          Switch temporary to rolling branch:
          https://docs.observium.org/updating/#switch-between-rolling-and-stable-trains

          landy Mike Stupalov added a comment - You have not updated to latest, because you use stable branch. Switch temporary to rolling branch: https://docs.observium.org/updating/#switch-between-rolling-and-stable-trains
          Prybil Tomas added a comment -

          Hello and thank you for your help.

          Unfortenately still the same problem. The device is discovered as generic.

          I have updated to r12064, removed the device, restarted the system and performed a new discovery. discovery and poller logs are attached.

           

          BR

          /t

          Prybil Tomas added a comment - Hello and thank you for your help. Unfortenately still the same problem. The device is discovered as generic. I have updated to r12064, removed the device, restarted the system and performed a new discovery. discovery and poller logs are attached.   BR /t
          Prybil Tomas made changes -
          Attachment New: discovery.log [ 19846 ]
          Attachment New: poller.log [ 19847 ]
          landy Mike Stupalov made changes -
          Resolution New: Fixed [ 1 ]
          Status Original: In Progress [ 3 ] New: Resolved [ 5 ]
          landy Mike Stupalov added a comment -

          Improved detect in r12064.

          landy Mike Stupalov added a comment - Improved detect in r12064.
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Progress [ 3 ]
          bot Observium Bot made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]
          bot Observium Bot added a comment -

          General questions and device support can be discussed in our Discord channel, click here to join.

          Please make and attach additional information about the device:

          • full snmp dump from device: 

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            		 
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs: 

            ./discovery.php -d -h <device>
            		 
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            Prybil Tomas
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            Dates

              Created:
              Updated:
              Resolved: