[OBS-3965] please add support for ASCO Transfer Switch - Observium

Details

Type: Add New Device / OS
Resolution: Incomplete
Priority: Minor
Fix Version/s: None
Affects Version/s: Professional Edition
Component/s: Discovery
Labels:
- device

Description

hi, please add support for the ASCO transfer switch...i have the manufacture mib and am happy to supply any other info you require.

in particular, it would be good to get info like

input/output voltages/amps etc

whether on mains or emergency power etc

Attachments

- Sort By Name
- Sort By Date
- Ascending
- Descending
- Thumbnails
- List
- Download All

asco.walk
13 kB
2021/12/20 02:58 PM
ASCO-QEM-987302-002.mib
304 kB
2021/12/17 05:31 PM
asco-snmp-walk.txt
18 kB
2021/12/17 07:14 PM

Issue Links

is mentioned by

OBS-4505 Please add support for ASCO Transfer switch

Pending Response

relates to

OBS-2833 Device Support: ASCO power transfer switch

Closed

Activity

[OBS-3965] please add support for ASCO Transfer Switch

Tony Guadagno added a comment - 2021/12/31 07:38 PM

mike, i upgraded to 21.12.11834 and i am seeing some issues. i deleted and then re-added the transfer switch and it is no longer displaying the manufacture icon, it lists it as a generic device. also....(i know this will sound weird), but the device seems hang after sever polling attempts. I know this might seem like "not your problem" but i am quite certain that this was not happening before the new version. i had the transfer switch in observium for at least a week and it did not hang once, now, i cannot get it to stay up more than an hour.

Tony Guadagno added a comment - 2021/12/31 07:38 PM mike, i upgraded to 21.12.11834 and i am seeing some issues. i deleted and then re-added the transfer switch and it is no longer displaying the manufacture icon, it lists it as a generic device. also....(i know this will sound weird), but the device seems hang after sever polling attempts. I know this might seem like "not your problem" but i am quite certain that this was not happening before the new version. i had the transfer switch in observium for at least a week and it did not hang once, now, i cannot get it to stay up more than an hour.

Mike Stupalov added a comment - 2021/12/21 07:18 AM

These sensors was added in r11816.

Mike Stupalov added a comment - 2021/12/21 07:18 AM These sensors was added in r11816.

Tony Guadagno added a comment - 2021/12/20 07:06 PM

Mike, i am sorry, but that is not true...first, t

ASCO-QEM-72EE2::normal_voltage_phase_AB.0 = INTEGER: 245
ASCO-QEM-72EE2::normal_voltage_phase_BC.0 = INTEGER: 250
ASCO-QEM-72EE2::normal_voltage_phase_CA.0 = INTEGER: 245

these are not fixed, that are measured and fluxuate by the second.

these also fluxuate when main power has been lost and emergency power is up...that is probably the most important of, knowing when you have lost main power

ASCO-QEM-72EE2::main_on_normal.0 = INTEGER: 1
ASCO-QEM-72EE2::main_on_emergency.0 = INTEGER: 0
ASCO-QEM-72EE2::auxiliary_on_normal.0 = INTEGER: 0
ASCO-QEM-72EE2::auxiliary_on_emergency.0 = INTEGER: 0
ASCO-QEM-72EE2::normal_source_available.0 = INTEGER: 1
ASCO-QEM-72EE2::emergency_source_available.0 = INTEGER: 0

Tony Guadagno added a comment - 2021/12/20 07:06 PM Mike, i am sorry, but that is not true...first, t ASCO-QEM-72EE2::normal_voltage_phase_AB.0 = INTEGER: 245 ASCO-QEM-72EE2::normal_voltage_phase_BC.0 = INTEGER: 250 ASCO-QEM-72EE2::normal_voltage_phase_CA.0 = INTEGER: 245 these are not fixed, that are measured and fluxuate by the second. these also fluxuate when main power has been lost and emergency power is up...that is probably the most important of, knowing when you have lost main power ASCO-QEM-72EE2::main_on_normal.0 = INTEGER: 1 ASCO-QEM-72EE2::main_on_emergency.0 = INTEGER: 0 ASCO-QEM-72EE2::auxiliary_on_normal.0 = INTEGER: 0 ASCO-QEM-72EE2::auxiliary_on_emergency.0 = INTEGER: 0 ASCO-QEM-72EE2::normal_source_available.0 = INTEGER: 1 ASCO-QEM-72EE2::emergency_source_available.0 = INTEGER: 0

Mike Stupalov added a comment - 2021/12/20 05:20 PM

Anyway, I just added discovery some sensors in r11816.
But I think this values will never changed.

Mike Stupalov added a comment - 2021/12/20 05:20 PM Anyway, I just added discovery some sensors in r11816. But I think this values will never changed.

Mike Stupalov added a comment - 2021/12/20 04:38 PM - edited

There no real sensors, but normal/nominal values (configured on device).
All of these values will never change for any time.

Mike Stupalov added a comment - 2021/12/20 04:38 PM - edited There no real sensors, but normal/nominal values (configured on device). All of these values will never change for any time.

Tony Guadagno added a comment - 2021/12/20 03:33 PM

mike, i scanned through the walk, these are the sensors i think would be important

ASCO-QEM-72EE2::phase_shift_between_normal_and_emergency.0 = INTEGER: 18
ASCO-QEM-72EE2::normal_frequency.0 = INTEGER: 60
ASCO-QEM-72EE2::emergency_frequency.0 = INTEGER: 0
ASCO-QEM-72EE2::main_on_normal.0 = INTEGER: 1
ASCO-QEM-72EE2::main_on_emergency.0 = INTEGER: 0
ASCO-QEM-72EE2::auxiliary_on_normal.0 = INTEGER: 0
ASCO-QEM-72EE2::auxiliary_on_emergency.0 = INTEGER: 0
ASCO-QEM-72EE2::normal_source_available.0 = INTEGER: 1
ASCO-QEM-72EE2::emergency_source_available.0 = INTEGER: 0
ASCO-QEM-72EE2::normal_voltage_phase_AB.0 = INTEGER: 245
ASCO-QEM-72EE2::normal_voltage_phase_BC.0 = INTEGER: 250
ASCO-QEM-72EE2::normal_voltage_phase_CA.0 = INTEGER: 245
ASCO-QEM-72EE2::normal_voltage_unbalance.0 = INTEGER: 0
ASCO-QEM-72EE2::emergency_voltage_phase_CA.0 = INTEGER: 0
ASCO-QEM-72EE2::controller_software_version.0 = STRING: 894063-035
ASCO-QEM-72EE2::controller_software_date.0 = STRING: 09/27/18
ASCO-QEM-72EE2::engine_running.0 = INTEGER: 0
ASCO-QEM-72EE2::controller_state.0 = INTEGER: 0
ASCO-QEM-72EE2::controller_status_state_data.0 = INTEGER: 0
ASCO-QEM-72EE2::current_sensing.0 = INTEGER: 0
ASCO-QEM-72EE2::phase_A_current.0 = INTEGER: 0
ASCO-QEM-72EE2::phase_B_current.0 = INTEGER: 0
ASCO-QEM-72EE2::phase_C_current.0 = INTEGER: 0
ASCO-QEM-72EE2::controller_serial_number.0 = STRING: BER212315334
ASCO-QEM-72EE2::total_number_of_TS_transfers.0 = INTEGER: 3
ASCO-QEM-72EE2::total_number_of_TS_transfers_due_to_source_failures.0 = INTEGER: 1
ASCO-QEM-72EE2::boot_loader_version.0 = STRING: 894053-003
ASCO-QEM-72EE2::normal_breaker_tripped.0 = INTEGER: 0
ASCO-QEM-72EE2::emergency_breaker_tripped.0 = INTEGER: 0

Tony Guadagno added a comment - 2021/12/20 03:33 PM mike, i scanned through the walk, these are the sensors i think would be important ASCO-QEM-72EE2::phase_shift_between_normal_and_emergency.0 = INTEGER: 18 ASCO-QEM-72EE2::normal_frequency.0 = INTEGER: 60 ASCO-QEM-72EE2::emergency_frequency.0 = INTEGER: 0 ASCO-QEM-72EE2::main_on_normal.0 = INTEGER: 1 ASCO-QEM-72EE2::main_on_emergency.0 = INTEGER: 0 ASCO-QEM-72EE2::auxiliary_on_normal.0 = INTEGER: 0 ASCO-QEM-72EE2::auxiliary_on_emergency.0 = INTEGER: 0 ASCO-QEM-72EE2::normal_source_available.0 = INTEGER: 1 ASCO-QEM-72EE2::emergency_source_available.0 = INTEGER: 0 ASCO-QEM-72EE2::normal_voltage_phase_AB.0 = INTEGER: 245 ASCO-QEM-72EE2::normal_voltage_phase_BC.0 = INTEGER: 250 ASCO-QEM-72EE2::normal_voltage_phase_CA.0 = INTEGER: 245 ASCO-QEM-72EE2::normal_voltage_unbalance.0 = INTEGER: 0 ASCO-QEM-72EE2::emergency_voltage_phase_CA.0 = INTEGER: 0 ASCO-QEM-72EE2::controller_software_version.0 = STRING: 894063-035 ASCO-QEM-72EE2::controller_software_date.0 = STRING: 09/27/18 ASCO-QEM-72EE2::engine_running.0 = INTEGER: 0 ASCO-QEM-72EE2::controller_state.0 = INTEGER: 0 ASCO-QEM-72EE2::controller_status_state_data.0 = INTEGER: 0 ASCO-QEM-72EE2::current_sensing.0 = INTEGER: 0 ASCO-QEM-72EE2::phase_A_current.0 = INTEGER: 0 ASCO-QEM-72EE2::phase_B_current.0 = INTEGER: 0 ASCO-QEM-72EE2::phase_C_current.0 = INTEGER: 0 ASCO-QEM-72EE2::controller_serial_number.0 = STRING: BER212315334 ASCO-QEM-72EE2::total_number_of_TS_transfers.0 = INTEGER: 3 ASCO-QEM-72EE2::total_number_of_TS_transfers_due_to_source_failures.0 = INTEGER: 1 ASCO-QEM-72EE2::boot_loader_version.0 = STRING: 894053-003 ASCO-QEM-72EE2::normal_breaker_tripped.0 = INTEGER: 0 ASCO-QEM-72EE2::emergency_breaker_tripped.0 = INTEGER: 0

Tony Guadagno added a comment - 2021/12/20 03:21 PM

Mike, i'm not sure i understand...there are values in the walk... for example

ASCO-QEM-72EE2::normal_voltage_phase_AB.0 = INTEGER: 245
ASCO-QEM-72EE2::normal_voltage_phase_BC.0 = INTEGER: 250
ASCO-QEM-72EE2::normal_voltage_phase_CA.0 = INTEGER: 245

shows the voltage on the 3 phases...this is important info to know. also

tells us whether we are on normal or emergency power...also important...

Tony Guadagno added a comment - 2021/12/20 03:21 PM Mike, i'm not sure i understand...there are values in the walk... for example ASCO-QEM-72EE2::normal_voltage_phase_AB.0 = INTEGER: 245 ASCO-QEM-72EE2::normal_voltage_phase_BC.0 = INTEGER: 250 ASCO-QEM-72EE2::normal_voltage_phase_CA.0 = INTEGER: 245 shows the voltage on the 3 phases...this is important info to know. also ASCO-QEM-72EE2::main_on_normal.0 = INTEGER: 1 ASCO-QEM-72EE2::main_on_emergency.0 = INTEGER: 0 ASCO-QEM-72EE2::auxiliary_on_normal.0 = INTEGER: 0 ASCO-QEM-72EE2::auxiliary_on_emergency.0 = INTEGER: 0 ASCO-QEM-72EE2::normal_source_available.0 = INTEGER: 1 tells us whether we are on normal or emergency power...also important...

Mike Stupalov added a comment - 2021/12/20 02:57 PM - edited

This is mostly derp MIB and SNMP data which I have seen.

It just doesn't make sense to add any sensor, because all values 0 (zero) or unreal.
See translated snmpwalk which I attached ( asco.walk ).

Anyway, I added poll approximate uptime and software version (if this values real) in r11814.

Mike Stupalov added a comment - 2021/12/20 02:57 PM - edited This is mostly derp MIB and SNMP data which I have seen. It just doesn't make sense to add any sensor, because all values 0 (zero) or unreal. See translated snmpwalk which I attached ( asco.walk ). Anyway, I added poll approximate uptime and software version (if this values real) in r11814.

Tony Guadagno added a comment - 2021/12/17 07:15 PM

snmpwalk added

Tony Guadagno added a comment - 2021/12/17 07:15 PM snmpwalk added

Observium Bot added a comment - 2021/12/17 05:31 PM

General questions and device support can be discussed in our Discord channel, click here to join.

Please make and attach additional information about the device:

full snmp dump from device:

snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk

snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

If device not support SNMP version 2c, replace -v2c with -v1.

If you have problems with discovery or poller processes, please do and attach these debugs:
./discovery.php -d -h <device>
./poller.php -d -h <device>

additionally attach device and/or vendor specific MIB files

This comment is added automatically.

Observium Bot added a comment - 2021/12/17 05:31 PM General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

People

Assignee:: Mike Stupalov

Reporter:: Tony Guadagno

Votes:: 0 Vote for this issue

Watchers:: 3 Start watching this issue

Dates

Created:: 2021/12/17 05:31 PM

Updated:: 2023/05/03 08:28 PM

Resolved:: 2021/12/20 02:57 PM