Details

    • Bug
    • Resolution: Unresolved
    • Critical
    • None
    • Community Edition
    • Alerting

    Description

      getting "unknown" in status of alerts please see the attached screenshot.

      Attachments

        Activity

          [OBS-3900] Getting unknown in alert status
          adama Adam Armstrong made changes -
          Comment [ Please make and attach additional information about the device:
           * full snmp dump from device:
          {noformat}
          snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
          snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk
          {noformat}
            _If device not support SNMP version 2c, replace -v2c with -v1._

           * If you have problems with discovery or poller processes, please do and attach these debugs:
          {noformat}
          ./discovery.php -d -h <device>
          ./poller.php -d -h <device>
          {noformat}
           
          * additionally attach device and/or vendor specific MIB files

          {color:#505F79}_Note, this comment is added automatically._{color} ]
          prateek PRATEEK made changes -
          Attachment Original: Screenshot from 2021-09-18 12-09-54.png [ 19158 ]
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          prateek PRATEEK made changes -
          Attachment New: Unknown Status.png [ 19159 ]
          bot Observium Bot made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]
          prateek PRATEEK created issue -

          People

            adama Adam Armstrong
            prateek PRATEEK
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            Dates

              Created:
              Updated: