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  1. Observium
  2. OBS-3597

Ignore alarm limits that are impossible automatically (SFP modules at least)

Details

    • Improvement
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • None

    Description

      Some SFP modules have invalid alarm/warning limits in their EPROM, for example:

                     Current             Alarms                  Warnings
                     Measurement    High        Low         High          Low
      ----------------------------------------------------------------------------
      Temperature    41.08 C      100.00 C    -10.00 C     95.00 C       -5.00 C
      Voltage         3.27 V        3.59 V      2.90 V      3.50 V        3.00 V
      Current        20.29 mA     100.00 mA     1.00 mA    80.00 mA       2.00 mA
      Tx Power       -6.00 dBm      6.99 dBm  -15.08 dBm    4.99 dBm    -13.01 dBm
      Rx Power       -7.42 dBm      1.99 dBm    0.00 dBm    0.00 dBm    -30.00 dBm
      

      Here the Rx Power alarm range is 0 dBm to 1.99 dBm, and warning range is -30 dBm to 0 dBm.
      It is just a normal (but probably cheap) 1000BASE-LR transceiver.

      Obviously the alarm limits are impossible since alarm/warning ranges do not overlap.
      It would be useful if Observium could detect such situations and automatically ignore ranges that are impossible.

      Attachments

        Activity

          [OBS-3597] Ignore alarm limits that are impossible automatically (SFP modules at least)
          bot Observium Bot made changes -
          Status Original: Resolved [ 5 ] New: Closed [ 6 ]

          Oops, yes I mean that yellow. Oops because that then explains why the alarms "worked" - I had put custom limits to avoid Observium using the senseless limits read from the SFP PROM.

          Turned off the custom limits, ran discovery, still no alarms on those three dBm measurements that had screenshots above.

          So looks like it works better than before. Before the custom limits were needed in order to not have alarms.

          vojamo Ville Ojamo added a comment - Oops, yes I mean that yellow. Oops because that then explains why the alarms "worked" - I had put custom limits to avoid Observium using the senseless limits read from the SFP PROM. Turned off the custom limits, ran discovery, still no alarms on those three dBm measurements that had screenshots above. So looks like it works better than before. Before the custom limits were needed in order to not have alarms.

          I think you mean yellow color for limit ranges.
          They mean that you have set custom limits in device edit page for this sensors.

          I will change this color to avoid confusion with warning states.

          landy Mike Stupalov added a comment - I think you mean yellow color for limit ranges. They mean that you have set custom limits in device edit page for this sensors. I will change this color to avoid confusion with warning states.

          In 11484 I have no alerts on for unrealistic limits so I guess it is OK. A few SFP dBm measurements have the limits in amber (as in the above comment screenshot) I guess that indicates the alarm/warning limits were not correct on the SFP PROM?

          In addition to the E1/14 screenshot above there are 2 more:

          Perhaps a hover popup could explain what the amber color in the limit means...

          vojamo Ville Ojamo added a comment - In 11484 I have no alerts on for unrealistic limits so I guess it is OK. A few SFP dBm measurements have the limits in amber (as in the above comment screenshot) I guess that indicates the alarm/warning limits were not correct on the SFP PROM? In addition to the E1/14 screenshot above there are 2 more: Perhaps a hover popup could explain what the amber color in the limit means...
          vojamo Ville Ojamo made changes -
          Attachment New: image-2021-07-17-12-00-20-128.png [ 18879 ]
          landy Mike Stupalov made changes -
          Resolution New: Fixed [ 1 ]
          Status Original: In Progress [ 3 ] New: Resolved [ 5 ]

          Please try update to latest revision and rediscovery device.
          Limits should be updated.

          Fixed in r11484.

          landy Mike Stupalov added a comment - Please try update to latest revision and rediscovery device. Limits should be updated. Fixed in r11484.
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: In Progress [ 3 ]
          landy Mike Stupalov made changes -
          Labels New: sensors thresholds
          landy Mike Stupalov made changes -
          Assignee Original: Adam Armstrong [ adama ] New: Mike Stupalov [ landy ]

          People

            landy Mike Stupalov
            vojamo Ville Ojamo
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            Dates

              Created:
              Updated:
              Resolved: