Details

    • Bug
    • Resolution: Won't Do
    • Major
    • None
    • None
    • None

    Description

      1. Mikrotik is not supporting IPv6 traffic.
      2. Syrotech OLT , Unifi access points, Sophos  and Cyberoam firewall  devices are showing generic  also have no proper graph.
      3. Volteck switches SNMP issues.( always SNMP down and up )
      4. FreeBSD interface IPv6 traffic is not showing.
      5. Ubuntu server not getting the Storage,interface,inventory, health graphs option.
      6. Windows servers are not supporting IPv6 traffic graphs.
      7. CP Plus camera and NVR showing generic devices also have no proper graph.

      Attachments

        Activity

          [OBS-3513] Reg: Unsupported devices and IPv6
          landy Mike Stupalov made changes -
          Resolution New: Won't Do [ 10001 ]
          Status Original: Pending Response [ 10000 ] New: Closed [ 6 ]
          landy Mike Stupalov made changes -
          Due Date New: 2022/02/25
          Labels New: noresponse

          Hi Danunjaya, we have not received the additional information requested earlier from you in this issue '1. Mikrotik is not supporting IPv6 traffic.
          2. Syrotech OLT , Unifi access points, Sophos  and Cyberoam firewall  devices are showing generic  also have no proper graph.
          3. Volteck switches SNMP issues.( always SNMP down and up )
          4. FreeBSD interface IPv6 traffic is not showing.
          5. Ubuntu server not getting the Storage,interface,inventory, health graphs option.
          6. Windows servers are not supporting IPv6 traffic graphs.
          7. CP Plus camera and NVR showing generic devices also have no proper graph.'!

          Issues without your response will be closed within 2 weeks.

          landy Mike Stupalov added a comment - Hi Danunjaya, we have not received the additional information requested earlier from you in this issue '1. Mikrotik is not supporting IPv6 traffic. 2. Syrotech OLT , Unifi access points, Sophos  and Cyberoam firewall  devices are showing generic  also have no proper graph. 3. Volteck switches SNMP issues.( always SNMP down and up ) 4. FreeBSD interface IPv6 traffic is not showing. 5. Ubuntu server not getting the Storage,interface,inventory, health graphs option. 6. Windows servers are not supporting IPv6 traffic graphs. 7. CP Plus camera and NVR showing generic devices also have no proper graph.'! Issues without your response will be closed within 2 weeks.
          landy Mike Stupalov made changes -
          Assignee Original: Adam Armstrong [ adama ] New: Mike Stupalov [ landy ]

          1. Mikrotik is not supporting IPv6 traffic.
          4. FreeBSD interface IPv6 traffic is not showing.
          6. Windows servers are not supporting IPv6 traffic graphs.

          This is exactly not Observium issue, becasue this data not exist (not reported) by devices/os.

          3. Volteck switches SNMP issues.( always SNMP down and up )

          This is device response issue, try increase snmp timeout to 2-3 sec on device edit page.

          5. Ubuntu server not getting the Storage,interface,inventory, health graphs option.
          Attach requested debug discovery:

          ./discovery.php -d -h <device>
          

          2. Syrotech OLT , Unifi access points, Sophos and Cyberoam firewall devices are showing generic also have no proper graph.
          7. CP Plus camera and NVR showing generic devices also have no proper graph.
          Attach full snmp dumps for these devices as written above (by Observium Bot).

          P.S. Please use single issue request for each trouble.

          landy Mike Stupalov added a comment - 1. Mikrotik is not supporting IPv6 traffic. 4. FreeBSD interface IPv6 traffic is not showing. 6. Windows servers are not supporting IPv6 traffic graphs. This is exactly not Observium issue, becasue this data not exist (not reported) by devices/os. 3. Volteck switches SNMP issues.( always SNMP down and up ) This is device response issue, try increase snmp timeout to 2-3 sec on device edit page. 5. Ubuntu server not getting the Storage,interface,inventory, health graphs option. Attach requested debug discovery: ./discovery.php -d -h <device> 2. Syrotech OLT , Unifi access points, Sophos and Cyberoam firewall devices are showing generic also have no proper graph. 7. CP Plus camera and NVR showing generic devices also have no proper graph. Attach full snmp dumps for these devices as written above (by Observium Bot). P.S. Please use single issue request for each trouble.
          bot Observium Bot made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]
          danunjaya Danunjaya created issue -

          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          Note, this comment is added automatically.

          bot Observium Bot added a comment - Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files Note, this comment is added automatically.

          People

            landy Mike Stupalov
            danunjaya Danunjaya
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            Dates

              Created:
              Updated:
              Resolved: