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  1. Observium
  2. OBS-3493

Add alert state string to messages sent via Rocket.Chat (Webhook) integration

Details

    • Bug
    • Resolution: Not A Bug
    • Minor
    • None
    • Professional Edition
    • Alerting

    Description

      Alerts send via this channel don't have an ALERT or RECOVER string in message body or header that quickly helps in identifying the nature of the message, opposed to email channel where those are included.

      Would be possible to include such strings (if possible with visual effects (i.e. colours)) that help indentifying the type of event?

       

      Thanks in advance,

       

      Miguel

      Attachments

        Activity

          [OBS-3493] Add alert state string to messages sent via Rocket.Chat (Webhook) integration
          landy Mike Stupalov made changes -
          Issue Type Original: Improvement [ 4 ] New: Bug [ 1 ]
          Resolution New: Not A Bug [ 6 ]
          Status Original: In Review [ 10101 ] New: Closed [ 6 ]
          networkteam@betvictor.com Network Team added a comment -

          We have migrated to native slack integration and behaviour is now aligned to what we expected. So this ticket can be closed.

          networkteam@betvictor.com Network Team added a comment - We have migrated to native slack integration and behaviour is now aligned to what we expected. So this ticket can be closed.
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          networkteam@betvictor.com Network Team added a comment -

          Hi Mike,

           

          We will double check our alert definition because maybe we haven't defined it properly.

           

          Thanks.

          networkteam@betvictor.com Network Team added a comment - Hi Mike,   We will double check our alert definition because maybe we haven't defined it properly.   Thanks.
          landy Mike Stupalov added a comment -

          networkteam@betvictor.com any response?

          landy Mike Stupalov added a comment - networkteam@betvictor.com any response?
          landy Mike Stupalov added a comment -

          Hrm, are you sure? This is how these notifications should look now:

          landy Mike Stupalov added a comment - Hrm, are you sure? This is how these notifications should look now:
          landy Mike Stupalov made changes -
          Attachment New: Rocket.Chat 2020-10-12 21-29-17.png [ 17939 ]
          landy Mike Stupalov made changes -
          Labels New: notifications
          landy Mike Stupalov made changes -
          Assignee Original: Adam Armstrong [ adama ] New: Mike Stupalov [ landy ]
          landy Mike Stupalov made changes -
          Comment [ Please make and attach additional information about the device:
           * full snmp dump from device:
          {noformat}
          snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
          snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk
          {noformat}
            _If device not support SNMP version 2c, replace -v2c with -v1._

           * If you have problems with discovery or poller processes, please do and attach these debugs:
          {noformat}
          ./discovery.php -d -h <device>
          ./poller.php -d -h <device>
          {noformat}
           
          * additionally attach device and/or vendor specific MIB files

          {color:#505F79}_Note, this comment is added automatically._{color} ]

          People

            landy Mike Stupalov
            networkteam@betvictor.com Network Team
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            Dates

              Created:
              Updated:
              Resolved: