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  1. Observium
  2. OBS-3182

Port is down but its state changes through high traffic alert

Details

    • Bug
    • Resolution: Unresolved
    • Trivial
    • None
    • None
    • None
    • None

    Description

      There are disabled port down alerts except network ports with ifAlias included 'p_mon' tag ('Port down alert checker.PNG' image in attach)
      There are few ports which are down for a long time and they are in this state (sfp module not inserted).
      Also there is high traffic on interface alert checker ('High traffic alert checker.PNG' image in attach).
      These ports alertsare suppressed by "Ignore untill ok".
      So on some reason such port which is down for a long time gets alert about high traffic on interface (but port is down!), then port marked as up by this alert and then we have alert that port is down ('Alert log.PNG' in attach).
      I checked counters just in case, but there are no counts (screen in attach 'Port data.PNG')

      Attachments

        1. Allert log.PNG
          Allert log.PNG
          65 kB
        2. eth1_2 port down alert details.png
          eth1_2 port down alert details.png
          105 kB
        3. High traffic alert checker.PNG
          High traffic alert checker.PNG
          9 kB
        4. main frame.png
          main frame.png
          76 kB
        5. Port data.PNG
          Port data.PNG
          56 kB
        6. Port down alert checker.PNG
          Port down alert checker.PNG
          8 kB

        Activity

          [OBS-3182] Port is down but its state changes through high traffic alert
          docn@stoloto.ru Telecom Support made changes -
          Attachment Original: output.zip [ 16934 ]
          docn@stoloto.ru Telecom Support made changes -
          Attachment New: output.zip [ 16934 ]
          docn@stoloto.ru Telecom Support made changes -
          Attachment Original: debug.txt [ 16932 ]
          docn@stoloto.ru Telecom Support made changes -
          Attachment Original: debug_after_supress.txt [ 16933 ]
          docn@stoloto.ru Telecom Support made changes -
          Attachment New: debug.txt [ 16932 ]
          Attachment New: debug_after_supress.txt [ 16933 ]
          docn@stoloto.ru Telecom Support made changes -
          Attachment Original: debug.txt [ 16931 ]
          docn@stoloto.ru Telecom Support made changes -
          Attachment New: debug.txt [ 16931 ]
          docn@stoloto.ru Telecom Support made changes -
          Attachment New: eth1_2 port down alert details.png [ 16930 ]
          docn@stoloto.ru Telecom Support made changes -
          Attachment New: main frame.png [ 16929 ]
          docn@stoloto.ru Telecom Support created issue -

          People

            adama Adam Armstrong
            docn@stoloto.ru Telecom Support
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            Dates

              Created:
              Updated: