Uploaded image for project: 'Observium'
  1. Observium
  2. OBS-2604

Dell Compellent SC8000 Discovery Broken

Details

    • Bug
    • Resolution: Not A Bug
    • Major
    • None
    • Professional Edition
    • None
    • None
    • Ubuntu 14.04.4 LTS x64

    Description

      Hello, 

      We're trying to get our Compellent SC8000 to show all it's information in professional edition of Observium (v18.1.9011 27th January 2018) but we only seem to be able to get very basic information. The MIB that should be used is ../observium/mibs/dell/COMPELLENT-MIB, as it's contents are the same as the current Dell provided MIB ([DELL-STORAGE-SC-MIB|ftp://customer:Y3V2s-uH@ftp.compellent.com/SOFTWARE/MIB/MIB2014.01.29.zip]) for the Compellet. For some reason, observium seems to be having some issues with some OIDs and discovery of the different components.

      When I SNMP walk the host, I can see this value without issue.

      Other SNMP details about our Compellent are shown in Observium, but it doesn't appear that the COMPELLENT-MIB is functioning as expected. Please investigate further and let me know if I can provide more information or assist in resolving the problem. 

      Attachments

        Issue Links

          Activity

            [OBS-2604] Dell Compellent SC8000 Discovery Broken
            f. de gans Folkert de Gans made changes -
            Link New: This issue is mentioned by OBS-3066 [ OBS-3066 ]

            but if you have to report bugs, this is definitely the way to do it, with research and screenshots.

            pity the content was spurious

            adama Adam Armstrong added a comment - but if you have to report bugs, this is definitely the way to do it, with research and screenshots. pity the content was spurious

            just svn update the stable train daily and watch all your sorrows go away

            plus every morning you'll wake up to new features popping up here and there!

            rendest Stef Renders added a comment - just svn update the stable train daily and watch all your sorrows go away plus every morning you'll wake up to new features popping up here and there!
            landy Mike Stupalov made changes -
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            adama Adam Armstrong made changes -
            Resolution New: Not A Bug [ 6 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]

            I'm sorry for being argumentative Adam, 

            I was confused about what you had said previously and interpreted it as you saying that the CE version had support for the equipment, but that the support hadn't been added to the paid observium versions. 

            I was not aware that the issue had been fixed in a recent update. I saw the old bug report and figured that our install of the January code release was current enough to account for the device.

            I just ran an svn update, rediscovered the device, and now the compellent is showing up properly. 

            Thanks for your help with this.

            darylrbcchr Daryl Roche added a comment - I'm sorry for being argumentative Adam,  I was confused about what you had said previously and interpreted it as you saying that the CE version had support for the equipment, but that the support hadn't been added to the paid observium versions.  I was not aware that the issue had been fixed in a recent update. I saw the old bug report and figured that our install of the January code release was current enough to account for the device. I just ran an svn update, rediscovered the device, and now the compellent is showing up properly.  Thanks for your help with this.

            Why do you think the current code might not reference a MIB which has been deprecated and replaced by another MIB?
            Why do you think an old version might reference this MIB, whilst a new version does not?

            But most importantly, why do you think you'll get a better outcome by ignoring what I say and being argumentative?

            adama Adam Armstrong added a comment - Why do you think the current code might not reference a MIB which has been deprecated and replaced by another MIB? Why do you think an old version might reference this MIB, whilst a new version does not? But most importantly, why do you think you'll get a better outcome by ignoring what I say and being argumentative?

            Hey Adam, 

             

            You are correct, but what I'm confused about is why the professional version of observium has less features than the community version of it, especially when this particular issue was reported more than two years ago via http://jira.observium.org/browse/OBS-1372

            Please reimplement the COMPELLENT-MIB functionality for the professional edition of observium, or at least timeline the implementation of it in a future code release.

            darylrbcchr Daryl Roche added a comment - Hey Adam,    You are correct, but what I'm confused about is why the professional version of observium has less features than the community version of it, especially when this particular issue was reported more than two years ago via http://jira.observium.org/browse/OBS-1372 Please reimplement the COMPELLENT-MIB functionality for the professional edition of observium, or at least timeline the implementation of it in a future code release.

            The debugs above are not taken from CE.

            adama Adam Armstrong added a comment - The debugs above are not taken from CE.

            Hey Adam, 

            I'm not sure why your code doesn't reference COMPELLENT-MIB as it is still being provided via the community edition of observium.

             

            user@UbuntuDesktop:~/$ wget http://www.observium.org/observium-community-latest.tar.gz

            user@UbuntuDesktop:~/$ tar zxvf observium-community-latest.tar.gz

            ..... <extraction lines redacted> .....

            observium/LICENSE.COMMUNITY
            observium/alerter.php
            observium/templates/
            observium/templates/notification/
            observium/templates/README
            observium/templates/alert/
            observium/templates/group/
            observium/VERSION
            observium/adduser.php
            user@UbuntuDesktop:~$ cd observium/
            user@UbuntuDesktop:~/observium$ find /home/user/observium/ -name COMPELLENT-MIB

            /home/user/observium/mibs/dell/COMPELLENT-MIB

             

             

            If the code to support the MIB is missing, please find out what happened to the code and readjust/reimplement as needed.

            darylrbcchr Daryl Roche added a comment - Hey Adam,  I'm not sure why your code doesn't reference COMPELLENT-MIB as it is still being provided via the community edition of observium.   user@UbuntuDesktop:~/$ wget http://www.observium.org/observium-community-latest.tar.gz user@UbuntuDesktop:~/$ tar zxvf observium-community-latest.tar.gz ..... <extraction lines redacted> ..... observium/LICENSE.COMMUNITY observium/alerter.php observium/templates/ observium/templates/notification/ observium/templates/README observium/templates/alert/ observium/templates/group/ observium/VERSION observium/adduser.php user@UbuntuDesktop:~$ cd observium/ user@UbuntuDesktop:~/observium$ find /home/user/observium/ -name COMPELLENT-MIB /home/user/observium/mibs/dell/COMPELLENT-MIB     If the code to support the MIB is missing, please find out what happened to the code and readjust/reimplement as needed.

            People

              adama Adam Armstrong
              darylrbcchr Daryl Roche
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: