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  1. Observium
  2. OBS-1466

Use the Freshdesk API for alerts

Details

    • New Feature
    • Resolution: Unresolved
    • Minor
    • None
    • Professional Edition
    • Alerting

    Description

      Freshdesk has an API (http://freshdesk.com/api). It would be very helpful if we could use the API for alerts to automatically create support tickets if an alert is generated.

      Attachments

        Activity

          [OBS-1466] Use the Freshdesk API for alerts
          landy Mike Stupalov made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]
          landy Mike Stupalov added a comment -

          https://developers.freshdesk.com/api/#tickets

          landy Mike Stupalov added a comment - https://developers.freshdesk.com/api/#tickets
          landy Mike Stupalov made changes -
          Labels Original: alert freshdesk New: alert freshdesk transport
          landy Mike Stupalov made changes -
          Workflow Original: classic default workflow [ 12500 ] New: Observium workflow [ 13096 ]
          tvaughan Tim Vaughan created issue -

          People

            adama Adam Armstrong
            tvaughan Tim Vaughan
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

              Created:
              Updated: