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  1. Observium
  2. OBS-1145

Netscaler graphs disapeared

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    Description

      Since the upgrade to a professional edition of observium, we noticed that all of our netscaler graphs disappeared. There used to be a tab under health/graph called "Load Balancer" that would show a rather large amount of graphs, starting with TCP connections etc (if i recall correctly there was also a tab dedicated to SSL connections, that's the one we were actively using). I suspect that this is still being polled to the netscaler but the tab(s) just disappeared.

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          [OBS-1145] Netscaler graphs disapeared
          landy Mike Stupalov made changes -
          Workflow Original: classic default workflow [ 12030 ] New: Observium workflow [ 14383 ]
          landy Mike Stupalov made changes -
          Status Original: Resolved [ 5 ] New: Closed [ 6 ]
          landy Mike Stupalov made changes -
          Resolution New: Fixed [ 1 ]
          Status Original: Open [ 1 ] New: Resolved [ 5 ]
          landy Mike Stupalov added a comment -

          Commited in r6193 with small fix.

          landy Mike Stupalov added a comment - Commited in r6193 with small fix.
          kentbjoh Kent Johannessen made changes -
          Attachment New: fixnsgraphsdevice.patch [ 12243 ]
          Attachment New: nsgraphfixbefore.PNG [ 12244 ]
          Attachment New: nsgraphfixafter.PNG [ 12245 ]
          kentbjoh Kent Johannessen added a comment -

          Hello
          I noticed this also. The graphs sections was not matching, so they were not shown. See my solution in attached patch.

          kentbjoh Kent Johannessen added a comment - Hello I noticed this also. The graphs sections was not matching, so they were not shown. See my solution in attached patch.
          rendest Stef Renders added a comment - - edited

          I'll be looking into this more later, but so far there definitely seems to be something wrong since a few revisions ago.

          In the health tab there is a subtab with no name or link, just empty:

          <ul class="nav">
          <li class="active"><a href="device/device=24/tab=health/metric=overview/">Overview</a></li>
          <li class=""><a href="device/device=24/tab=health/metric=processor/">Processor</a></li>
          <li class=""><a href="device/device=24/tab=health/metric=mempool/">Memory</a></li>
          <li class=""><a href="device/device=24/tab=health/"></a></li>
          <li class=""><a href="device/device=24/tab=health/metric=state/">State</a></li>
          </ul>

          The graph tab, where the metrics of the load balancer are supposed to be, no longer contains the tabs with 'TCP connections', 'SSL', ... In my access log I was able to retrieve the url's of these tabs:

          /device/device=25/tab=graphs/group=netscaler_tcp/
          /device/device=25/tab=graphs/group=netscaler_ssl/

          Graphs for tcp/ssl are enabled in options for the device and worked until the upgrade. I'm not able to go to these url's directly either. It stopped working for all our netscalers (~10 nsvpx's).

          I'll be doing a fresh install soon & import the graphs, hopefully that will fix something.

          rendest Stef Renders added a comment - - edited I'll be looking into this more later, but so far there definitely seems to be something wrong since a few revisions ago. In the health tab there is a subtab with no name or link, just empty: <ul class="nav"> <li class="active"><a href="device/device=24/tab=health/metric=overview/">Overview</a></li> <li class=""><a href="device/device=24/tab=health/metric=processor/">Processor</a></li> <li class=""><a href="device/device=24/tab=health/metric=mempool/">Memory</a></li> <li class=""><a href="device/device=24/tab=health/"></a></li> <li class=""><a href="device/device=24/tab=health/metric=state/">State</a></li> </ul> The graph tab, where the metrics of the load balancer are supposed to be, no longer contains the tabs with 'TCP connections', 'SSL', ... In my access log I was able to retrieve the url's of these tabs: /device/device=25/tab=graphs/group=netscaler_tcp/ /device/device=25/tab=graphs/group=netscaler_ssl/ Graphs for tcp/ssl are enabled in options for the device and worked until the upgrade. I'm not able to go to these url's directly either. It stopped working for all our netscalers (~10 nsvpx's). I'll be doing a fresh install soon & import the graphs, hopefully that will fix something.
          adama Adam Armstrong added a comment -

          This stuff definitely still works.

          adama Adam Armstrong added a comment - This stuff definitely still works.
          rendest Stef Renders created issue -

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            adama Adam Armstrong
            rendest Stef Renders
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              Updated:
              Resolved: